About Us

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Mission Statement

It is the Mission of iFix to provide Smartphone and Tablet owners with the very best repair service, and protection for their devices, operating in a safe and trusted environment.

Built around efficient and timely repairs, with fully trained friendly technicians, we aim to be the number one trusted brand on the High Street, with stores in Newcastle Under Lyme and Stafford.

Our friendly, knowledgeable and professional staff will help inspire, educate and problem-solve for our customers.

The iFix Way

We only do things one way in our stores, the iFix way. That is how we ensure complete customer satisfaction.

100K+

Happy Customers

27K+

iPhone Repairs

16K+

iPad Repairs

about-image

About Us

In 2014 iFix was formed with the goal of building a trusted and reliable environment for smartphone and tablet repairs, with quality complimenting accessories.

Simon & Tom originally founded the iFix brand bringing standardised quality repair concepts to the High Street, with the vision of making iFix the want to go to place to get your device repaired.

For the consumer market iFix provides an efficient bookable one hour service repair for smartphones allowing the customer to plan their day and not be inhibited by being without their phone for any prolonged period.

Corporate and education clients can enjoy our fully trackable portal service with tight SLA's covered by our Data Protection Policy accreditation.

At the forefront of iFix is the passion for new technology, innovation and customer centric service across all of our platforms, with staff who share our goals and ambitions to make iFix the number one choice for smartphone and tablet repair.